What is Reserve In-Store?

Reserve In-Store lets your customers find products they like on your website and book a time to try them on in-store.

Helping customers find products they like online and buy with confidence in-store.

1. Connect your store Next >
1. Connect your store

Check your email for an invite to Brauz iQ, our in-store app. Follow 2 easy steps to download and login to Brauz iQ using your preferred in-store device:

  1. Change your password using the link in the email.
  2. Download Brauz iQ from the App Store or Play Store

You can now login using your new password. Once you've logged in, your store will be ready to receive customer reservations.

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2. Respond to customer reservations Next >
2. Respond to customer reservations

Customer reservations are sent direct to Brauz iQ, you'll find new reservations in the New tab. You have 2 options to respond to customers:

  1. Item Ready
  2. Item Unavailable
  1. Item Ready
  2. Item Unavailable

You'll be notified of New Reservations via the app but in case you don't see it, check Brauz iQ throughout the day to respond to customers in time.

3. Give customers a great experience Next >
3. Give customers a great shopping experience

Prepare for customer reservations by seeing when customers are coming in. You'll find customers coming in for reservations in the Pending tab in Brauz iQ.

Help customers buy with confidence in-store by offering complementary items and/or alternative sizes or styles.

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4. Complete your reservations Next >
4. Complete your reservations

Finally, let us know if your customer made a purchase or not.
You can complete your reservations by actioning them from the Pending tab in Brauz iQ.

Your input helps us improve our service.

Done! We hope you enjoy using Reserve In-Store Click Here>

Need Help?
Contact us here using the link

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Thank you for using Reserve In-Store
Lee Hardham
Co-Founder, Brauz

Seamless omni-channel retail experiences to help in-store retail grow.

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