Frequently Asked Questions

Question

Why use Reserve In-Store?

Answer

Right now, some of your online customers are on your website looking for nearby stores.

Like many retail websites these shoppers need to use store directories, stock indicators or find in store features to try and find a nearby store stocking the item they like.

Many walk into your stores and your staff have no idea what they’re looking for, some even pick up the phone and ask you to hold items so they don’t miss out.

Then there’s the ones who give up and go elsewhere….

These shoppers want to learn more about your products, try them on, need them in a hurry or simply don’t want to buy online.

Reserve In-Store helps you convert these shoppers into customers by making it easier to hold items in-store.

If you want an indication of how many people want to reserve from your website, check your traffic analytics and see how many browsers use your find store features every month.

Currently our retail customers convert around 30% of all reservations into sales.

By preparing for customers, our retailers are able to provide in-store experience that lead to customers purchasing more than just the item/s they reserved.

Every reservation is the beginning of a great shopping experience!

Question

Will Reserve In-Store take away from my ecommerce sales?

Answer

Not at all.

People making purchases are ready to buy.

People reserving items need a little help, they want to try items, see them in person or get a little guidance to make sure they make the right purchase decision.

We work closely with our retail clients to help them optimise their Reserve In-Store experience.

Here’s some tips to get the most out of your Reserve In-Store experience.

Question

Will Reserve In-Store work on my website?

Answer

Absolutely! Our solution is easy to set up and works with all types of ecommerce platforms.
A team member will send you an invite to Brauz Command shortly and take you through the easy steps to get started.

It’s free to set up and best of all, you don’t start paying until your customers start making reservations!

Question

Does Reserve In-Store integrate with POS?

Answer

Currently Reserve In-Store is a stand-alone platform but we’d love to work with you in integrating Reserve In-Store with your POS.

Question

What eCommerce platforms does Reserve In-Store work with?

Answer

Our Reserve In-Store code/API integrates with any platform including custom sites. So far we’ve deployed Reserve In-Store on Magento, Magento 2, Shopify, Big Commerce, WooCommerce, WordPress and NetSuite.

Question

Can Reserve In-Store integrate with inventory?

Answer

Reserve In-Store can stand alone using our inbuilt inventory intelligence and/or be setup to dynamically appear based on your inventory or stock indicators. For more info, checkout our dev hacks.

Question

Can you help us setup Reserve In-Store?

Answer

Absolutely! Once you sign up to Brauz Command, we’ll help you setup your Reserve In-Store experience, onboard your stores and educate staff.

Question

Got another question?

Answer

Get in touch, we’d love to help!

"Using it since 1990. Professional Plan is the best option available".
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim.